Customer Receipts can be printed or e-mailed from iPad or Android terminals, Tableside devices and from the Upserve Mobile app. Review this article to learn how to print and email receipts. Click the quick links below to jump to any section.
To learn how to use HQ to print or send receipts, visit our Reporting Overview article.
Select the check you want to print a customer receipt for.
Tap the Print Receipt button at the top of the check.
-Or-
Tap Done, then tap Payments
The Payments screen appears.
Tap Print Receipt.
Print Receipt Options on Menu/Check and Payments Screen:
Reprint a Receipt
Tap Payments
Tap on the card you need to print a signature slip for
Tap the reprint button on the bottom of the screen
Email a Receipt from Android & iOS Terminals
Open the check that requires an emailed receipt
Tap the More button at the top of the check
Select Email Receipt from the drop-down menu
Enter customer's email address, then tap Send
Email Receipt Option from Menu/Check Screen:
Print a Receipt from Tableside or Upserve Mobile
Open the check that requires a printed receipt
Tap the three dots button at the top right of the check
Tap Print Receipt
The receipt will print to the assigned 'Customer Receipt Printer' for the device (Tableside or Upserve Mobile app)
To learn how to assign a receipt printer to your Tableside device, click here. To learn how to assign a receipt printer to your Upserve Mobile app, click here.
Email or Print a Receipt from Tableside or Upserve Mobile (Sign-On-Screen)
On Tableside or the Upserve Mobile app, you can email and/or print customer receipts when processing credit card payments using the "sign-on-screen" flow.
Select the check that requires payment
Click on Payment
Dip, swipe or tap the credit card to authorize
Enter the guest's email address in the E-mail Receipt field or tap Print Receipt
If sending an email: tap the arrow key and a message will appear that says "Your receipt is on the way."
Click Done to close the check
Example Emailed Receipt:
Note: If you need to email a receipt after the credit card is authorized and the check is closed, you will need to email the receipt from a stationary terminal (See Emailing a Receipt from Android & iOS Terminals)
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Print and Email Customer Receipts from Upserve POS, Tableside & Upserve Mobile
